Result
How are the scores in the dashboard calculated?
The employee feedback, expressed in smileys, is translated into the numerical values of 0%, 25%, 50%, 75% or 100% depending on the smiley chosen. Once the smiley is converted into a percentage, we can display the overall averages of the results, but also the averages per question, per category and subcategory of questions, per team, etc.Few readersHow is the benchmark calculated?
The external benchmark proposed by eBloom is based on more than 150,000 responses collected over a rolling period of 2 years.Few readersHow can I export the data of all my Click&Bloom into an Excel file?
Access your dashboard. Select the team and the period for which you want to obtain information using the filters in the top left corner. Navigate to the "History" section at the bottom of your dashboard. Click the export icon on the right side of the screen (choose your language before starting the download).Few readersHow can I analyze a specific team?
You can analyze the results of a specific team in two ways. With the Dashboard: Access your Dashboard. Select one or more teams and the period for which you want to obtain information using the filters in the top left corner. Analyze the results directly in your dashboard. Using an Excel file: Access your Dashboard. Select one or more teams and the period for which youFew readersHow can I analyze a specific time period?
Using the dashboard: Access your Dashboard. Select one or more teams and the period for which you want to obtain information using the filters in the top left corner. Analyze the results directly from your dashboard. Using an Excel file: Access your Dashboard. Select one or more teams and the period for which you want to obtain information using the filters in the top lFew readersHow can I download an instant report of the eBloom results?
Access your dashboard. Select the team and time period you want to view using the filters in the top left corner. Click the download button next to it.Few readers
Answer
As an Admin, can I also respond to Click&Bloom?
Yes, "Admins", as well as “Advanced Users”, have the same functionalities as users. Therefore administrators: can answer to Click&Bloom. This is done by clicking on the “😀” icon that appears in the top menu bar when at least one Click&Bloom is available. have access to their personal “MyBloom” dashboard, which includes all of their results. This is available by clicking on Dashboard (in the top menu bar), and then using the filters available at the top left of the screen to select thePopularHow much time do users have to answer a Click&Bloom?
By default, when a Click&Bloom is scheduled, it remains open to users for a period of 3 business days. Example: Click&Bloom scheduled on Thursday remain available until the following Monday. You may change the opening period in your Account Settings and switch it to 5 or 10 business days. More information on Notifications sent to collaborators to answer Click&Bloom: what day? what time? what channel? (https://ebloom.crisp.help/en/PopularCan I modify a response to a Click&Bloom?
No, once a response to a Click&Bloom has been submitted, it can no longer be modified.Few readers
Best Practices
How to make an effective communication to introduce eBloom to the users?
To ensure effective and successful launch communication, we recommend proceeding in two steps: Introduce eBloom to employees The objective of this step is to explain the initiative taken, the concept of eBloom and to inform employees that they will soon be invited to join the application. To do so, a communication is provided in Settings (⚙️ at the top right of your screen, in the upper menu bar) “General” “Communication”. ThereSome readersMy Click&Bloom participation rate is dropping, what can I do?
Questions to Ask Yourself: Is the survey timeline suitable for your employees? Does the selected period overlap with holidays or extended absences? Have you provided feedback or concrete actions after previous surveys? Do employees have enough time to respond? Recommended Actions: ✅ Check the Survey Timing Schedule surveys on optimal days, avoiding quiet periods like holidays or public breaks. Avoid Monday mornings and Friday afternoons, which tend to have lower participaFew readers
Setup
How do I automate Click&Bloom?
You can automate Click&Blooms with the Auto-Planner. To use the Auto-Planner, you first need to set a frequency: Go to Settings (⚙️ top right of your screen, in the top menu bar) “Frequency”. Give your new frequency a name in the input field. Using the plus sign (⊕) in the weekly calendar, select one or more days on which Click&Bloom will be sent. Define whether this frequency is applied every week, every two weeks, etc., usFew readersHow can I integrate eBloom into Microsoft Teams?
Go to Settings (⚙️ top right of your screen, in the top menu bar) “General” “Integration”. Click on “Integrate Teams”. A guide (PDF) and an eBloom logo (PNG) will be automatically downloaded. Follow the steps in the guide to finalize the integration.Few readersHow do I create an automatic frequency?
Go to Settings (⚙️ at the top right of your screen, in the top menu bar) “Frequency”. Enter a name for your new frequency in the input field. Using the plus sign (⊕), select one or more days when Click&Bloom will be sent. Each ⊕ represents a question (=Click&Bloom) asked. For example: if I want to ask three questions every Wednesday, I click 3x on the ⊕ button under Wednesday. Define whether this frequency is applied eveFew readersWhat does MyBloom, that my collaborators have access to, look like?
To see what the MyBloom looks like for each employee, you can access your own personal and confidential MyBloom. To do so, go to the Dashboard. Use the filter on the left side of the screen and select MyBloom from the dropdown menu. Regardless of the user's role (Admin, Advanced User, User), everyone has access to their own MyBloom.Few readersHow can I enable or disable public holidays in the auto-planner?
Go to Settings (⚙️ in the top right corner of your screen, in the top menu bar) "Account". Enable or disable holidays using the toggle switch in the right column of the screen. Auto-Planner: If the switch is set to the right (activated), Click&Bloom that fall on a public holiday will be automatically canceled. Manual Scheduler: A manually scheduled Click&Bloom event will remain on the scheduled date. Reminders will always be sentFew readersIf an employee registers after a Click&Bloom has been sent, can they respond to it retroactively?
The Click&Blooms remain available according to the selected opening period (Settings (⚙️ at the top right of your screen, in the top menu bar) "Account". Therefore, if someone registers during this period, they are automatically redirected to the available questions. Once the Click&Bloom opening period is closed, no one can respond to them anymore.Few readersHow do filters work?
Filters allow you to observe trends specific to certain cross-company criteria (e.g., Age, Location). These criteria are defined by the company. To ensure anonymity, the possible analyses are limited to the overall “Bloom Index” engagement score, as well as the score by category. These analyses are accessible via the “Score Table” in the dashboard. Note that filters are only availableFew readersHow do I create my own Click&Bloom?
Access the "Click&Bloom" tab (in the top menu) “Click&Bloom creation”. Click on “Tips” at the top right of the screen and read it carefully. Write your chosen question in the input field and assign it an appropriate tag. You can formulate additional questions by clicking on the plus sign (⊕). Press “Send” This starts the eBloom validation process, where we check the wording of the question and whether the tagging is optimal. Your question will be reviewed, translated, and addedFew readersHow much in advance should Click&Bloom be planned?
Click&Bloom must be scheduled no later than the day before the desired date. It is not possible to schedule a Click&Bloom for the same day. However, they can be scheduled as far in advance as desired.Few readersHow do I adapt the questions in the Library to my business jargon?
It is possible to adapt the vocabulary used in Click&Bloom to your business context. For example, replace "in my company" with the actual name of your company, or replace the word "manager" with "responsible" (or other). To do this: Go to Settings (⚙️ in the top right corner of your screen, in the top menu bar) "General" in the menu bar on the left of the screen: "Library customization". Check the language(s) that will poFew readersHow to integrate eBloom in Slack?
Go to Settings (⚙️ top right of your screen, in the top menu bar) “General” “Integration”. Click on “Add to Slack”. You will be automatically redirected to the online configuration with Slack.Few readersHow to schedule a Click&Bloom?
To schedule a Click&Bloom, go to your Weekly Planner. Manually scheduling Click&Bloom: Click on the + on the day you want to add a Click&Bloom. Select a Click&Bloom from the Bloomothèque. You can filter questions by category, tag, etc. Choose the audience (Everyone or one/several teams). Confirm. Users will receive a notification on the scheduled day. (More info on notifications: Notifications) AFew readersHow can I send questions to a specific target audience?
You can target Click&Blooms specifically to one or more teams. Go to your planner. Schedule a Click&Bloom by clicking the plus sign (⊕). Select a question from the Bloom library or a Playlist. The eBloom platform will automatically give you the option to select one or more teams for this Click&Bloom. If you use the Auto-Planner you can also select a specific team.Few readersHow do I manually schedule a Click&Bloom?
Access your planner. At the bottom of the screen, choose a day and click the plus sign (⊕). Choose whether you want to select a question from the Library or a Playlist. Select a question by clicking the plus sign on the right side of the screen (⊕). Choose whether you want to send this question to all employees or a specific team. Repeat this step if you want to schedule multiple questions.Few readersDo employees know which team they are in or is this confidential?
No, employees cannot see which team they are assigned to.Few readersHow can I cancel all scheduled Click&Bloom?
Go to your Planner. Disable the Auto-Planner if necessary. Click "Empty the planner" at the bottom right, just above "Friday" in the weekly overview. Click “Confirm”.Few readersHow many Click&Bloom to ask? How often?
The possibilities of frequencies are unlimited and the number of Click&Bloom to ask is only limited to a maximum of 10 per week. In terms of the number of Click&Blooms to be placed, we recommend sending between 2 and 5 at a time. In this way, we remain in a light and pleasant format for the participant. Regarding the frequency, most of our customers choose a day of the week, which will become the day of Click&Bloom. In this way, a rhythm is given, and the Click&Bloom really fitFew readersHow do I create a Playlist?
Click on Click&Bloom at the top right of your screen, in the top menu bar. Select "Playlists". Press the purple "Create" button in the top right corner of the screen. Give your playlist a name and click "Save." Select the questions you want to add to your playlist by clicking the plus sign (⊕) to the right of the question. At the top of the screen, you'll find various filters and a search function to help you find theFew readersHow can I update my teams?
If you want to rename existing teams, you can easily do so via the “Teams” feature: Go to the settings menu ⚙️ and click on “Teams”. Click on the pencil icon 📝 next to the team name, then on “Rename”. If you want to assign users to another team that already exists in eBloom, simply update the users’ information: Go to the settings menu ⚙️ and click on “ Users (https://www.ebloom-cFew readersWhat is the eBloom Selection Playlist?
eBloom Selection is a ready-made Playlist with 21 questions that provide a broad view of the level of employee engagement. This is an excellent starting point to identify strengths and opportunities for improvement, which you can then explore in more depth through more targeted Click&Bloom. You can filter the “Library” by relevant "tags" to find targeted Click&Bloom related to the topic you want to explore further. We recommend that you dynamically adapt your questions to current events in yourFew readersHow can I create teams?
The eBloom platform offers two ways to create teams. Manually: Access the settings menu ⚙️ and click on “Teams”. Click on the “Create” button. In the pop-up window, give a name to the new team and click “save”. Once the team is created, click on "Add" and select the users you want to add to the team. Via an Excel file: If you add users via our Excel template, teams will be created automatically based on the information you enFew readersCan an Advanced User see a WeBloom poll launched by the admin?
No, an Advanced User can only see the WeBloom polls they have created themselves. They can never see polls created by an administrator, even if those polls are sent to a team the Advanced User has access to within WeBloom.Few readers