> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ebloom.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How are the scores in the dashboard calculated?

The employee feedback, expressed in smileys, is translated into the numerical values of 0%, 25%, 50%, 75% or 100% depending on the smiley chosen.
Once the smiley is converted into a percentage, we can display the overall averages of the results, but also the averages per question, per category and subcategory of questions, per team, etc.